November First Knowledge Bank
English
Dansk
Login
Dansk
Error messages
Get started
Using November First
Smart Pay
International payments
API integrations
OS agreement (Overførelsesservice)
Payments overview
Error messages
Safety and Compliance
Back to home
November First Knowledge Bank
Error messages
Get started
Using November First
Smart Pay
International payments
API integrations
OS agreement (Overførelsesservice)
Payments overview
Error messages
Safety and Compliance
Error messages
Why have November First not received my payment?
Account locked for 24 hours
IBAN Error: error_message.message
The payments aren't going through my OS agreement
"Input Failed to Validate" error message.
Error message '1 Error: A danish account number consists of either 11 or 14 digits."
When the site freezes or there is no response
Unable to login to my account
"Failed to validate entries. Please try again, if the problem continues please contact our support team."
Error message when trying to accept Privacy Policy
An internal error has occurred.
I can not confirm my Smart Pay application, what can I do?
If the "Continue" button doesn't work
Exchange rate expired
Country formats